If you’re unhappy with any element of our solution, you want you to have in contact by:
We shall do our better to resolve your concerns because of the conclusion of this business that is third after getting your problem. We will issue a written acknowledgement within five working days and our written final response within eight weeks of receiving your complaint if we are unable to resolve your concerns. Complete contact information when it comes to Ombudsman are shown below.
Our final reaction will explain that you have got ultimate recourse towards the Financial Ombudsman provider. We’re going to enclose their standard explanatory leaflet should you intend to escalate your problem in their mind. You need to try this within 6 months for the date of y our last response or they may well not think about your problem after that time.
sunny.co.uk is just a trading name of Elevate Credit Overseas Limited, registered in England & Wales, business number 05041905, registered office: KPMG LLP, 15 Canada Square, Canary Wharf, London, E14 5GL. Elevate Credit Overseas Limited is authorised and regulated by the Financial Conduct Authority enrollment quantity 673771.
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